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Re: Services Marketing

Abbott (Abby) Wool (awool@unix.asb.com)
1/5/96 2:22:00 PM

On  5 Jan 96 at 12:14,  in Services Marketing, Jim Teeple 
wrote:

> This is my first posting which is a little nerve racking,
> but here goes. I have a problem that I am hoping someone
> else may have experienced and conquered. I am the
> marketing director for an Internet based network for
> Consulting Engineers , Architects, and Contractors. The
> network serves to harness the immense power of the
> internet for the above market segments. We are trying to
> introduce our network as a business tool for the member
> firms, whereby they can utilize the Internet to grow their
> business in both size and profitability. We are very
> competitive in the marketplace , however at this point in
> time there is not alot of competition. My task is to
> enlist firms onto our network to enjoy the above mentioned
> benifits. I have had limited success with several tried
> and true marketing methods, mainly networking and
> referals, direct mktg, advertising. The majority of
> objections received to our proffer is that the internet
> has "just not arrived" as a viable business tool yet. So
> it seems most are just waiting to see how things shakeout.
> I guess my question then "Is this common to all new or
> high tech offerings or just the Internet? Is there a way
> to get around this? As a policy we will not revert to
> scare mongering tactics with prospects. Is there other
> methods available that would seem to create a sence of
> urgency. Or are we off base totally? Any suggestions you
> may have would be greatly appreciated.
> 
>                                                 JIm
>                                            jteeple@times.n
>                                            t
> 
> P.S.
>  I am trusting that all receipients of this posting do
>  believe that the
> internet is a viable business tool!


Jim;

I think the question goes to the distinction between 
"business tool" and "mass medium"

The market segment of interest to engineers, architects, 
etc is no doubt a small portion of internet users, but I 
would guess its a higher proportion than of general 
population. Thus Internet marketing communication to this 
segment is potentially highly effective, yet limited in 
reach potential. 

The "techie" nature of the internet is a good 
fit. I am aware of several firms in architecture and 
construction engineering that are using the 'net. 

I would think you need to demonstrate to prospective 
clients both the number of prospect availabe through the 
'net and the kind of communication possible.

I'll send you something by private e-mail that may be 
helpful

Abby

> 



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